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A program designed to protect the health and safety of passengers

Federal Law Mask Requirement

If you're traveling out of JAX, please be aware that Federal Law requires wearing a mask at all times while in and on the airport. Failure to comply may result in removal and denial of re-entry.

Refusal to wear a mask is a violation of Federal Law and may be subject to penalties under Federal Law. 

Please follow social distancing guidelines when traveling through Jacksonville International Airport (JAX) by keeping at least six feet between yourself and other travelers. Cover coughs and sneezes. Wash hands frequently and avoid touching your face. 

Jacksonville International Airport (JAX) staff adhere to CDC guidelines for cleaning, utilize CDC recommended cleaning solutions, and conduct frequent disinfection of high touch areas.

Jacksonville International Airport (JAX) is utilizing signage, stanchions and public announcements to promote social distancing. TSA, airlines, and staff are working together to separate passengers in all cue lines utilizing signage, stanchions and public announcements to continue social distancing requirements

Electrostatic fogger disinfection will be applied throughout the terminal, including the boarding gates, passenger loading bridges, baggage claim and other areas accessible to the traveling public.

What's New at JAX

Frequent cleaning of high-touch areas throughout the terminal:

Janitorial staff adhere to CDC guidelines for cleaning, utilize CDC recommended cleaning solutions, and conduct frequent disinfection of high-touch areas.

Stand-alone and wall mounted hand sanitizers:

Stand-alone and wall-mounted hand sanitizers have been installed in strategic locations throughout the terminal.

Electrostatic Fogger Disinfection:

Disinfectant will be applied throughout the terminal, including the boarding gates, passenger loading bridges, baggage claim and other areas accessible to the traveling public on a monthly basis for the next four months.

Parking Updates:

All Lots are open. Also, effective Tuesday November 2nd, 2021, Valet Parking Services will be open for customers. Face masks are required on the shuttle buses. 

Plexiglas Barriers at Ticketing, Information Desk and Gates:

Plexiglas screening barriers (or sneeze guards) are being installed at ticket counters, the information booth and other airport locations where employees have direct contact with the public.

Constantly Encourage Social Distancing:

The airport is utilizing signage, stanchions and public announcements to promote social distancing. TSA, airlines, and JAA staff are working together to separate passengers in all cue lines utilizing signage, stanchions and public announcements to continue social distancing requirements.

Mandatory temperature checks for JAA employees:

JAA employees are required to have temperature screening conducted prior to starting work shifts.

Reduced seating at dining areas:

Removed seating at open dining areas to limit crowding and promote social distancing.

Increased fresh air due to adjustments in our air conditioning units:

Systems have been adjusted using our Building Automated System (BAS) to provide increased fresh air.